Learn how to develop your skills in communicating, creating a presence with customers, and building the trust that creates more new customers and loyalty with existing ones.
What is your weapon for victory in sales? Is it communication, creating a presence with customers, or building trust with them? In this live event, get inspired on how you as a sales team can develop your skills in communicating, creating a presence with customers, and building the trust that creates more new customers and loyalty with existing ones.
There is no doubt that the most important weapon we have to ensure good results in sales is our ability to communicate. Still, salespeople and customer-facing people are unlikely to train their communication skills. Imagine that a football athlete did not train their ability to shoot and pass. What do you think would happen to their competence and ability? They will not grow, not even reach their full potential, and in turn, they will be overtaken by a player who trains hard.
The same will happen with anyone who does not yearn to improve. Automatisms such as providing information, asking, listening and creating trust in the dialogue with customers must be sharp and ready. If they are not, we lose both time and orders. In our live event, you get inspiration and insight into:- What are the basic elements of communication?- What is it that builds and erodes trust in us as salespeople?- How do we deal with customer resistance?- How do we make communication part of everyday life?- Tools to build better communication- Inspiration for daily exercise
Analysis of a number of potential areas and review of recent interesting cases.
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