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How does your customer perceive their interactions with your company? Join us to learn how to excel at customer experience.
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Customer centricity requires all employees to understand who their customers are, how customers perceive their interactions with the company, and the roles employees play in delivering the overall experience.
In offices, employees are often surrounded by visual cues and artefacts that inspire empathy and keep the customer top of mind. Face-to-face journey mapping workshops and CX rooms – immersive, interactive spaces that help employees better understand customers – are now being replaced with virtual alternatives.
Join our speaker Stefan Osthaus, as he provides some key insights on why CX leaders need to rethink how they empower, inspire, and enable their teams to keep acting in customer-centric ways such that CX becomes the company's superpower!
A workshop on how entrepreneurs and business managers can improve decision making and a framework for applying it to their business to transform outcomes
Learn and be inspired to make 2022 the year of making sales easier by understanding the buyers customer journey and aligning it with your sales.
The 17 SDGS (Sustainable Development Goals) are amazing business realization tools, that benefits any company of any industry and size.
A webinar aimed to help founders understand and navigate the what, when, who & how of venture capital and private equity based on actual practice of working with several funded companies.
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Rethink and refresh your sales strategies for 2021 to leverage the latest neuroscientific insights.
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